guarantee

COTGCO stands behind its products. We guarantee each of our coffee grinders and coffee makers against defects in materials and workmanship for one (1) year. This year is calculated from the date the product is shipped from COTGCO.

This warranty is only available to the original purchaser and is not transferable. The purchaser is responsible for the cost of returning the product to COTGCO. After our inspection determines that the product is indeed defective, we will repair or replace the product and refund the shipping costs*. This warranty does not cover damage caused by attempts at repair by anyone other than COTGCO. In addition, the warranty is void if the product is found to have been altered, misused, or used in a manner for which it is not intended.

*Shipping costs will be refunded up to 15 €

Please enclose a note with the following information with your return:

• Original order number
• Current contact information (name, address, email and phone number in case we need to contact you)
• Short description of the problem

Please note that we do not refund warranty issues, but will repair or replace. If you have any questions or concerns about our warranty policy or your specific situation, please contact us at info@cotgco.com.